Frequently Asked Questions (FAQ)

1. What products does Thynkk Digital Print offer?

We offer a wide range of digital printing solutions including business cards, flyers, brochures, packaging prints, branding materials, and other custom print-on-demand products.

2. How do I place an order?

You can place an order directly through our website by selecting the product, uploading your design, choosing specifications, and completing payment securely at checkout.

3. Can I order both single-side and double-side printing?

Yes. Most products offer single-side and double-side printing options. Available options are displayed on the product page.

4. Will I get a design proof before printing?

Yes. Orders are processed only after artwork approval. Please review your proof carefully, as printing begins once approval is given.

5. What file formats are accepted for printing?

We accept high-resolution PDF, JPG, PNG, and AI files. For best results, we recommend CMYK color mode with proper bleed and margins.

6. Why do printed colors look slightly different from my screen?

Color variation can occur due to screen calibration, printing processes, and material differences. Minor variations are industry-standard and not considered defects.

7. How long does production and delivery take?

Production time depends on the product and quantity. Estimated delivery timelines are shown at checkout and may vary due to logistics or location.

8. Can I cancel or modify my order after placing it?

Orders can be cancelled or modified only before production begins. Once printing starts, changes or cancellations are not possible.

9. Do you accept returns or refunds?

As we offer customized print products, returns are not accepted. Refunds or replacements are considered only in case of damaged items, manufacturing defects, or incorrect delivery.

10. What should I do if my order arrives damaged?

Please contact us within 48 hours of delivery with clear photos or videos of the product and packaging. Our team will review and assist you promptly.

11. Do you ship across India?

Yes, we deliver across India through trusted courier partners.

12. Is my payment information secure?

Absolutely. All payments are processed through secure and encrypted payment gateways. We do not store your card or banking details.

13. Can I place bulk or corporate orders?

Yes. For bulk or corporate printing requirements, please contact our support team for custom pricing and assistance.

14. How can I contact Thynkk Digital Print?

You can reach us via the contact details provided on our website. Our support team is happy to help.